How to modify your reservation

To modify, call:
1 (844) 312-9350
and have on hand the following information 
Hours of Operation:
24 hours, 365 days a year
  1. Complete name of the traveler
  2. Record locator
  3. Confirmation code (which you received via email)

Rules that apply on all modifications

  • All modifications are subject to availability.
  • All modifications are subject to additional costs that may apply depending on the changes made and the date you request them.

Modifications for flight + hotel package reservations

  • Modifications have to be requested at least 48 hours before your trip begins.
  • All flight itinerary changes are subject to additional costs.
  • Airline tickets are nonrefundable and cannot be reassigned to a different person or airline, except in case of passenger death.
  • Hotel reservations cannot be changed to a destination different from the flight itinerary destination.
  • You can add but not eliminate passengers from the flight reservation.
  • You cannot shorten the trip duration.

Modifications for transfer reservations airport - hotel

  • Modifications have to be requested at least 24 hours before the specified departure date and time.
  • If your flight itinerary changes or is delayed, contact us as soon as possible to reschedule your transportation.
  • If the changes you request result in a lower price reservation, we will refund you the difference, applying a 10% administration fee based on the amount to refund.

Modifications for travel insurance

  • They must be requested at least 48 hours before the start of the trip.
  • Additional charges apply for all date changes.